Man texting on cell phone with signs and symbolds floating in the air. Concept: Virtual phone system
Maja Mirosavljevic
By: mmirosavljevic
Read in 10 minutes

Virtual Phone System: Why a Software Can Be a Better Alternative to Business Cell Phone Plans

Hello, can you hear me now?

If you keep saying this when talking to your customers, business partners, or co-workers, it’s time for a change. It’s time to consider replacing your traditional landline or cell phone plan for a more efficient virtual phone system.

What is a virtual phone system?

A virtual phone system is a cloud-based system that allows you to make and receive calls from everywhere using your mobile device or laptop.

After all, as a small business owner, you need to keep up with technology if you want to work smarter, not harder.

Therefore, scroll down to discover what’s so special about a virtual phone system and how you can benefit from it. Whether you are just starting your business or you need to scale it, you will find here the right virtual phone system for your company.

What Makes a Virtual Phone System a Better Alternative to Cell Phone Plans?

At first, cell phone plans and virtual phone systems may seem very similar solutions. However, there are some differences that make a virtual phone system a better alternative to cell phone plans.

  • Cost savings. A virtual phone system is usually much cheaper than regular cell phone plans.
  • Feature-rich. Virtual phone systems come with numerous features, such as call forwarding, customizable voicemail, and many others. You may not find many of these features in a traditional cell phone plan.
  • Flexibility. With a virtual phone system, you can keep your phone number or choose a local number even if you’re based elsewhere.
  • Be always available. With cell phone plans, you don’t get to divert your calls to your PC, desk phone, or tablet device so you may miss some important call or a chance to close a deal.
  • Professional appearance. A virtual phone system allows you to record your greeting message or set music while your clients are on hold, which will leave a professional impression.

Best Virtual Phone Systems

This list of the best virtual phone systems will help you get more insights on their functionality and choose the perfect one for your business.

#1 Dialpad

Dialpad is a virtual phone system that helps you make business calls on any device and therefore stay in touch anywhere, any time. It also provides phone support to your clients. Some of its features are:

  • Unlimited calling in US & Canada.
  • Unlimited SMS, MMS, and group texting in the US & Canada.
  • Call forwarding.
  • HD video calling.
  • Integration with G Suite, meaning that Google Docs and emails you sent to customers or co-workers will be shown when you talk or text those people.

Ideal for: companies that use G Suite.

Price: from $20/month per user.

Free trial for 14 days.

#2 Grasshopper

This isn’t a standard virtual phone system. Grasshopper adds a business line to your personal phone, so you can always present a professional image and work from anywhere. All its plans include:

  • Business phone number.
  • Business texting.
  • Call forwarding.
  • Extensions, meaning that you can automatically route callers to the department, or employee needed.

Also, it’s possible to add phone numbers or extensions beyond what your plan includes for a small fee.

Ideal for: solopreneurs or businesses with small teams.

Price: starting at $26 per month.

Free trial available.

#3 UniTel Voice

A cloud-based virtual phone system that comes with excellent call quality, affordability, useful features, and USA-based customer support. All UniTel Voice plans include:

  • One local or toll-free number.
  • Unlimited users and extensions.
  • Professionally recorded greeting.
  • No setup fees or contracts.
  • Send and receive faxes.

Ideal for: startups and small business owners.

Price: starting at $9.99 per month.

There is a 30-day money-back guarantee.

#4 LinkedPhone

This is a cloud-based virtual phone system that allows you to use the phones you already have, both mobile or landline phones. LinkedPhone is easy to set up and provides you with features you need to run your business, such as:

  • Local or toll-free business phone number in the U.S. or Canada.
  • Unlimited business minutes.
  • Unlimited business texting.
  • Share files with your colleagues.
  • Virtual receptionist that performs various tasks, like greeting callers and addressing them to the right employee or team.

Ideal for: small business owners.

Price: starting at $12.99 per month.

Free trial for seven days.

#5 AirCall

AirCall helps you build better conversations, work smarter thanks to many integrated tools, and close deals more quickly. Some of the features that this virtual phone system offers are:

  • Toll-free numbers in your local area code or any country in which your business operates.
  • Call conferencing: you can communicate with up to five people on the same calls.
  • Call recording.
  • Create and share contacts with team members so everybody can track the conversation.
  • Keep track of miss call rate, wait time, call volume, and other indicators.

Ideal for: sales and customer support teams.

Price: Starting at $30 per user per month.

Free trial available.

#6 FreedomVoice

This business phone service provides you with desk phones that you plug into your existing internet connection by following simple instructions. Afterward, you can enjoy professional-sounding dial tone and numerous FreedomVoice useful features, like:

  • Unlimited calls.
  • Mobile app so that you can work from anywhere.
  • Customizable virtual receptionist.
  • Sending and receiving faxes.
  • Call forwarding.

Ideal for: small offices that prefer using desk phones.

Price: $29.95 per month.

Free trial for 30 days.

#7 RingCentral

RingCentral is a virtual phone system which combines calls, messages, video, and meetings in one easy-to-use and stable solution. The best part is that it can be integrated with many apps so you can run your business more smoothly and productively. There are over 50 features available and some of them are:

  • Toll-free or local number.
  • Unlimited phone calls within the US and Canada.
  • Unlimited audio meetings.
  • Unlimited video conferencing (up to 4 people per meeting).
  • Voicemail-to-text.

Ideal for: companies that need integration with different third-party services.

Price: starting at $19.99 per user per month.

#8 Talkroute

Talkroute is a virtual phone system that lets you keep your mobile devices, without spending a dime on new equipment and hardware. Besides, it’s a simple way to manage all your business call thanks to its practical features:

  • Local and toll-free numbers.
  • Call forwarding and routing.
  • Extensions for every team member.
  • Voice messaging.
  • 24/7 support.

Ideal for: small and growing business.

Price: starting at $19 per month.

Free trial available.

#9 CallHippo

CallHippo is simple to use a VoIP based Virtual Phone System that can help you increase your sales and business productivity. With its analytics feature, you can find the drawbacks and enhance your performance. Besides, it offers:

  • Call recording.
  • Call forwarding.
  • Voicemail transcriptions.
  • Intuitive dashboard to track ongoing calls.
  • Integration with SalesForce, Zendesk, and other CRM software.

Ideal for: small business owners who are looking for affordable solutions.

Price: Basic plan costs $0 per month, while the Bronze one costs $10 per month. There are also more expensive plans available.

#10  MightyCall

This is one of the best virtual phone systems built for small business in mind. It’s easy to set up, and you can make and receive calls on any device of your choosing. Each plan comes with:

  • Toll-free and local numbers.
  • Unlimited text messaging.
  • Call routing.
  • Activity queue.
  • Auto-Attendant.

Ideal for: small business.

Price: Basic plan costs $19.99 per month, but there are also more expensive plans with more features.

To Conclude

At first, new technology may seem intimidating and complicated to use. But later on, when it makes your operations more efficient and helps you reach out to more clients, all doubts are gone.

Here at Camino Financial, we rely on top-notch technology to ensure a fast, smooth, and secure loan process. Our technology systems allow you to give you access to funds in as little as two days, as well as matching you with the best financing option according to your needs and circumstances.

If you still feel skeptical about technology, we’d like to lead by example and show you how Camino uses PLAID as part of their loan process. Carry on with reading and learn new things that will change the way you do business.


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