Successful communication inside your business will help you achieve success. Thanks to new technologies, nowadays it’s even easier to communicate within your business without spending so much money. With a good internet connection and business apps, you can do just that.
At the same time, finding the right app to help you can be an overwhelming task, as there are so many options out there. But don’t worry, we got your back.
This article sums up the ten best business apps for your internal communication with their main features and prices, so you can choose without spending hours researching different apps.
The New Normal: Digital Transformation Post-COVID
When the COVID-19 pandemic hit, everyone was forced to stay home. Billions of workers couldn’t go to work at their offices and had to work from home. This—as advantageous as it was for some—posed a series of problems:
No one was ready for that change, there was no preparation period, and it left many puzzled.
One of the main problems it had for teams was communication. Before this all happened, team members were able to talk with each other face to face, and they could have a meeting whenever possible. But with everyone quarantined at home, face-to-face communication became impossible.
In an effort to grasp some kind of normal, and go back to their usual routine, many teams started having regular phonecalls—sometimes even several a day—and messaging each other wherever they could—most of the time, on their personal messaging apps. This overwhelmed many and reduced productivity.
But this problem is easily solved with an app. Many in the market can help your team have successful and non-intrusive communication that can help your team regain the productivity they had pre-COVID.
Furthermore, we recommend you not to use these apps just during the quarantine. This is the perfect opportunity to start moving to the digital era. Now is your chance to join the digital transformation and help your business grow with the times. And if you don’t believe us, these apps can help your business, keep reading!
Why Use Business Apps to Communicate
Maybe you’re already too comfortable talking through WhatsApp, or you feel that using e-mail is working just fine. But the truth is that, while those are handy tools, they’re not helping you make your internal communication more efficient and organized. These alternatives don’t let you focus on what really matters.
What does this mean?
With a business app for internal communication, you can have all the information you and your employees need in one place. This will keep it safe and only available for those who work with you.
The Best 10 Apps for Internal Communication
Most of these tools make your communication more smooth with their chat features, which also include video calls. And not only that, but you can also create group conversations, share documents, and manage your projects.
So, let’s dive into our recommendations and their features.
Slack is our top pick!
It’s one of the most convenient tools to use for small businesses. Not only because you can use the free version if your team is small, but because it is super complete and will cover all of your needs.
Besides one to one chats, you can also create different chatrooms for groups or topics and make them private or public. Share documents privately, make video calls, and connect to other apps you might be using, such as Trello, GoogleSuite, Outlook, etc. If you’re working with freelancers or even keep close contact with your clients, you can also invite them to a specific chat room.
Slack has different prices depending on your needs, starting at $8 per month.
Bitrix24 has become a popular tool for internal communication.
It’s an excellent tool for internal chat and project management. But what makes Bitrix24 stand out is CRM, contact center, and Website features.
If you provide services regularly to the same clients, the CRM and the contact center could be useful to manage and communicate with your clients. And the website feature allows you to quickly build landing pages to promote and sell your new products or services.
The best part of all of this, if you’re managing a team of fewer than 12 people and you don’t need much space, you can use Bitrix24 for free. If you’re handling more significant operations, their price range goes from $19 to $159 per month.
Do you want to keep things simple but efficient? Ring Central Glip is what you’re looking for!
Communicate with your team via chat, voice, or video from anywhere thanks to their iOS, Android, web, and desktop apps. Share and organize documents within your company and add comments directly where changes are needed. Manage tasks and calendar, book an online meeting, and share your screen whenever you talk to your employees and clients.
This app is very functional and accessible.
Try their free version with a few restrictions or get unlimited access from $5 per month per user.
Getting out of the path of the internal chats, Trello could also be considered an internal communication business app. It’s not designed to have a conversation, but its approach is more focused on project management.
Trello allows you and your team to create boards, lists, and cards to organize and prioritize tasks and projects. You can also share documents and communicate through comments. As mentioned before, you can connect Trello to Slack, so if you were missing the chat feature, you could perfectly combine these two apps.
And yes, Trello also has a free version for small teams or accessible business plans that go from $9.99 to $20 per user per month.
Another intuitive and straightforward tool is Chanty. It allows you to chat, voice or video call with your team no matter where they are. You can also share files, links, or tasks between your organization and connect it to the other apps you use within your business.
As simple as that.
If you manage a team of fewer than ten people, you can start using the free version right away. You can also buy the business version at $3 per user per month.
You’re probably already familiar with Skype, another tool that can be used for internal communications. With Skype, you can chat, voice, and video call; you can even add credit to call a landline.
If you’re using the basic version, you can also do file sharing, and group calls for free. However, if your business operations are more significant, you can always try Skype for Business, which includes more services, such as Office 365.
The basic version is free, and the business version goes from $5 to $12.50 per user per month.
Basecamp is a more advanced tool, and it can be suitable if your business runs several projects at the same time with a larger team. Basecamp is mostly a project management tool that includes to-do lists, schedules, documents and file storage, real-time group chats, message boards, reports, notifications, and many other functionalities.
You can try the 30-day free trial and, if you’re convinced, subscribe for only $99 per month for your whole team.
8. Google Suite
Another popular alternative is Google Suite. One of the most complete tools out there that will help you have all your apps centralized and synchronized with all your devices and your team. With apps, we mean Gmail, Calendars, Drive, Hangouts, Hangouts Chat, and more.
If you have a small team, you can start for free with your Gmail account. If your team and your needs are growing, you can always choose one of their plans that go from $6 to $25 per user per month.
Asana is mostly a project manager. However, it also helps you centralize all the information, files, tasks, and conversations in one place.
You can have one-to-one or group conversations inside this business app to discuss with your team details about a specific task or project. It’s very intuitive, easy to use, visual, and understandable.
You can use it for free or get any of their other plans from $9 to $23 per user per month.
Did all your communications get out of control? Maybe you were enthusiastic and decided to get more than one of these apps, and now it’s hard to keep track of what apps you’re using to chat with whom.
Sameroom’s main job is to help you centralize all your chat applications in one place so you can manage them easily. Make the connections you need so you can follow up on conversations and projects in only one place.
Unfortunately, Sameroom only offers a free trial for one week, but you can always get one of their plans starting at $49.
Business Apps Can Make Communication Easier
There are still A LOT of business apps for internal communications, but there is no doubt that these are the best out there.
Even though they’re all pretty similar, it is crucial to assess the needs of your business and make your decisions based on that. If you want to move on from traditional or online telephone services, all of these apps can bring significant value, sometimes at no cost.
However, if you’re keen to invest a bit more on improving your internal communications, you can always count on Camino Financial for a small business loan or to keep learning new ways of managing your business.